How Escrow Works
Kinu proves the buyer has paid before you hand over the package. No payment, no shipment.
Stop Pay-on-Delivery lossesBuyer pays through a protected checkout link before delivery begins.
Kinu holds the money in a Vault until the order clears or a dispute is reviewed.
The escrow loop is simple
Buyer pays. Money locks. You ship. Payout clears. The merchant stays protected.
Send a Kinu checkout link and force commitment before stock moves.
Funds sit in the Vault. The buyer cannot disappear with your delivery cost.
Hand the package to the rider after the money is already secured.
The 24-hour window keeps delivery accountable and gives buyers a fair review period.
If something goes wrong, Kinu reviews the record before the Vault releases cash.
See proof before
delivery starts
Kinu separates real buyers from window shoppers before you spend on riders, packaging, or stock movement.
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Paid buyers move forward. Unpaid buyers stay in chat.
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You protect delivery cash and keep your margin alive.
Every protected order in one place
Track buyer payment, Vault status, delivery window, dispute state, and payout movement.
See when funds are paid, locked, disputed, cleared, or ready for payout.
Withdraw cleared money through the NMB path and keep your cash cycle moving.
Keep proof for every order, buyer, and delivery window.
Use dispute review when delivery records do not match.
Move fast without
trusting fake promises
Escrow gives the buyer confidence and gives the merchant proof of money before delivery.
Every protected checkout starts with funds locked before shipment.
Clear delivery, resolve disputes, and move payout after the order is safe.
Make every buyer
prove intent
A serious buyer can pay. A fake buyer will argue. Kinu tells you which one is standing in front of you.
Use escrow for high-risk deliveries, first-time buyers, and expensive stock that should never leave without proof.
Frequently
asked questions
Straight answers about locked funds, delivery windows, and disputes.
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What is escrow?
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When should I ship?
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What is the 24-hour window?
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What happens in a dispute?
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How do I get help?